Terms Of Sales
Art 1. GENERAL PROVISIONS
The site www.onefortheroad.it (hereinafter the “Site”) is the property of ONE FOR THE ROAD of Kovar Agnes (hereinafter “ONE FOR THE ROAD”) with registered and administrative offices in Via Nievo 14 – 35020 Ponte San Nicolò (PD), Tax Code KVRGNS77R67Z134L, VAT number 05168310281, N. REA PD448354 and have as their object the distance selling discipline of food supplements, made available via internet. It is forbidden to copy, disclose or use the contents of the Site unless authorized in writing by ONE FOR THE ROAD.
These conditions can be printed and / or saved on a durable medium, in compliance with the provisions of art. 12 of Legislative Decree 70/2003 and by art. 51 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014.
The present general conditions of sale constitute a binding agreement for the use of the Site. By using the Site you accept the present general conditions which may be modified at any time by ONE FOR THE ROAD. Any changes will be effective from the time they are published on the Site and will be applied only to orders finalized after their publication.
Art 2. CONCLUSION OF THE CONTRACT
The purchase contract for one or more products on the Site is concluded with the acceptance, even if only partial, of the order by ONE FOR THE ROAD, transmitted through the specific order form (hereinafter “order”) electronically, subject to verification by ONE FOR THE ROAD of the correctness of the data relating to it.
ONE FOR THE ROAD reserves the right to refuse orders received which do not give sufficient guarantees of solvency or which are incomplete or incorrect or in the event of unavailability of products.
In these cases, ONE FOR THE ROAD will inform the User by e-mail, promptly and in any case not later than thirty (30) days starting from the day following that on which the User has sent his order to ONE FOR THE ROAD, that the contract was not concluded and that the order was refused, indicating the reasons. In the event that the order is forwarded and the price is simultaneously paid, ONE FOR THE ROAD will reimburse, without delay, the amount already anticipated by the User.
Orders, once transmitted to the system, cannot be modified or blocked. It is the User’s responsibility and responsibility to verify their correctness before actually confirming them. With reference to orders executed through the Site, within the terms set forth in art. 51 paragraph 7 of Legislative Decree 206/2005, an e-mail confirming the order will be sent to the User’s e-mail box.
The User, upon acceptance of the order, will receive by e-mail the order confirmation and payment confirmation in which all the information required relating to the obligations assumed will be indicated: the information about the products ordered, the amount paid, delivery costs, general and specific conditions applied to the order itself.
The User, by concluding the purchase contract, declares that he acknowledges that the product he is purchasing is destined exclusively for the country in which he places the order or the delivery takes place; therefore, in the event that the User enters the product in a different country, he will be held liable exclusively for entry and, as a result, will be required to follow the applicable regulations and restrictions both for export from the country in which you purchased both for importation into the country where the product was entered.
Art. 3 – RECEIPT AND / OR INVOICE
The sale proposed by ONE FOR THE ROAD is part of indirect electronic commerce, as the commercial transaction takes place electronically. The transaction is configured as a mail order sale and therefore is not subject to the obligation to issue the invoice (if not requested by the User at the time of the order), as provided for by the art. 22 of the D.P.R. n. 633 of 1972, nor to the obligation of certification by issuing the receipt or tax receipt pursuant to art. 2 lett. oo of the D.P.R. 21/1/96 n. 696.
Art. 4 – REGISTERED USERS
In completing the registration procedures, the User undertakes to follow the instructions on the Website and to provide his personal data correctly and truthfully and also guarantees that he is eighteen years old.
Once registered, the User will receive an email requesting confirmation in the email box provided by them. The confirmation by the User must be communicated at the latest within 5 days. After this period, in the absence of confirmation, ONE FOR THE ROAD will be released from any commitment towards the User.
The confirmation will exempt ONE FOR THE ROAD from any responsibility regarding the data provided by the User. The User undertakes to promptly inform ONE FOR THE ROAD of any changes to their data at any time communicated.
If the User then communicates inexact or incomplete data or even in the event that there is a dispute by the interested parties about the payments made, ONE FOR THE ROAD will have the right not to activate or suspend the service until the related amnesties are settled. shortcomings.
On the occasion of the first request to activate a profile by the User, ONE FOR THE ROAD will assign the same username and password. The latter acknowledges that these identifiers constitute the validation system of the User’s accesses to the services and the only suitable system to identify the User that the acts performed through such access will be attributed to them and will have binding effect against him.
The User undertakes to maintain the secrecy of his access data and to keep them with due care and diligence and not to sell them even temporarily to third parties.
Art. 5 – AVAILABILITY OF PRODUCTS
Product availability refers to actual availability at the time the User places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of several users, the products could be sold to other customers before the order is confirmed.
Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically adjusted with the elimination of the unavailable product and the User will be immediately informed by e-mail.
Art. 6 – PRICES AND PAYMENT METHODS
The price of the products will be the one indicated from time to time on the site, except where there is an obvious error.
In case of error, ONE FOR THE ROAD will notify the buyer as soon as possible, allowing confirmation of the order at the right amount or cancellation. In any case, there will be no obligation for ONE FOR THE ROAD to supply what is sold at the lower price incorrectly indicated.
The site prices are inclusive of VAT and do not include shipping costs. Prices may change at any time. The changes do not apply to orders for which an order confirmation has already been sent.
Once the desired products are selected, they will be added to the cart. It will be sufficient to follow the instructions for the purchase, entering or verifying the information requested in each step of the process. Order details can be changed before payment.
Payment can be made via: PAYPAL, credit card or Bank Transfer.
Art. 7 – DISCOUNTS AND PROMOTIONS
Any discount vouchers or promotions, within their validity period, can be accounted for by entering the corresponding code when checking out of the cart. The amount will be deducted from the total order.
Some promotions may be subject to particular terms and conditions of use. The User is invited to view it before use.
Art. 8 – DELIVERY
The Site is visible and accessible from all over the world, however shipments are only possible in countries where ONE FOR THE ROAD makes deliveries.
All User orders will be delivered to the shipping address specified at the time the order is transmitted.
The User accepts that ONE FOR THE ROAD could deliver the goods in a lower quantity than indicated in the order and in such eventuality the User accepts that, except in cases of willful misconduct or gross negligence of ONE FOR THE ROAD, the the only remedy granted to him consists in the failure to debit the goods subject to non-delivery (or reimbursement in the event of a debit) without the possibility for the User to refuse delivery, to terminate the relationship or to request compensation for any damage.
Products are delivered exclusively to the countries indicated on the Site, excluding the Vatican City and the Republic of San Marino. Furthermore, delivery will not take place in the following territories: Livigno, Campione d’Italia.
The User will receive from ONE FOR THE ROAD a communication by e-mail in which will be notified of the start of the delivery process with indication of the taking charge of the shipment by the Courier.
The date for the delivery of the goods will be intended as indicative but not binding for ONE FOR THE ROAD. From the notification of taking charge by the courier in charge, it will take from 2 to 5 days for deliveries on the peninsula, up to 7 days for deliveries to islands or remote areas, except in cases of force majeure. Delivery times outside Italy are 6-10 days.
Shipping to Italy is free of charge. Shipping costs to other countries where ONE FOR THE ROAD makes deliveries are borne by the User and amounts to 8,99 Euro per order. Each order can contain a maximum of 12 bottles of Onefortherad.
ONE FOR THE ROAD is not responsible for any delays in delivery of the products attributable to the Courier or due to force majeure.
If delivery cannot take place for reasons not attributable to ONE FOR THE ROAD, after thirty days from the date on which the order is available for delivery, ONE FOR THE ROAD will assume that it is intended to terminate the contract.
As a result of the termination, the amounts paid by the User will be returned, excluding delivery and return costs, if necessary, no later than 30 days from the date of termination of the contract. Transportation resulting from the termination of the contract may have additional costs that will be borne by the buyer.
Art. 9 – CHECK OF THE GOODS
Upon delivery of the products by the Courier, the User is required to check that the packaging is intact and not damaged. Any damage must be immediately reported to the courier who makes the delivery. Once the documents of the Courier have been signed, the User will not be able to oppose any dispute about the external characteristics of what was delivered.
Failing this, and in the event that the shipment has been tampered with prior to delivery, the User is required not to collect the package and promptly notify it by e-mail using the e-mail address in the “Contacts” section of the Site.
Art. 10 – SITE CONTENT
ONE FOR THE ROAD intends to offer, through the pages of the Website, general information in relation to its business and, although the latter are constantly checked and updated, it is understood that the content of the same, with reference to the subject matter, must not be considered neither exhaustive nor complete or in any case correct. Therefore, the user who intends to rely on the information shown on the Site will have to carry out an independent and further verification of the correctness of the same. In this regard, ONE FOR THE ROAD informs that the material contained in the Site is to be considered “on as is basis”, ie it may not be adequate and / or suitable for specific purposes and interests pursued by the subject who accesses its pages or may have within it elements that, if reused, could determine violations of rights of intellectual property owned by third parties.
Links may be placed on third-party sites on the site. In this case, the hyperlinks have the sole function of facilitating the navigation of the user without there being any relationship between the content of the Site and that of the third party reached, which remains outside the sphere of action of ONE FOR THE ROAD . In addition, ONE FOR THE ROAD announces that it cannot in any way influence the structure of third-party sites linked to its own or have knowledge of the truthfulness, correctness and adequacy of the materials and / or information contained therein, and this also in the case in which there are contractual relationships between ONE FOR THE ROAD and the third owner of the site that receives the link.
Art. 11 – CHARACTERISTICS OF THE SERVICE
ONE FOR THE ROAD, while adopting all the most innovative and cutting-edge technological solutions to ensure that the Website is constantly accessible and free from defects of any kind, states that it may not be reachable and / or compatible with the computer systems used to access it or free from errors, viruses and / or other computer-type malfunctions.
Consequently, anyone who accesses the Site acknowledges and expressly agrees that its use must therefore be understood as accomplished “on as available basis”.
Art. 12 – WITHDRAWAL
According to the art. 52 of Legislative Decree 206/2005 (Consumer Code), the User has the right to withdraw from the purchase without any penalty and without specifying the reason, within the period of 14 days from the date of receipt of the products.
The User who intends to exercise the right of withdrawal must communicate it to ONE FOR THE ROAD through an explicit declaration, which can be sent by certified e-mail to [email protected] The products must be returned at their own expense, within 14 days from the sending of the withdrawal notice by the User, to the Legal / Administrative address of ONE FOR THE ROAD.
According to the art. 59 of Legislative Decree 206/2005 (Consumer Code), the right of withdrawal does not apply to sealed packaged products, but opened after delivery.
After returning the products, ONE FOR THE ROAD will make the necessary checks relating to their compliance with the above conditions and terms. In the event that the checks are successfully concluded, ONE FOR THE ROAD will send an e-mail confirming the acceptance of the returned products, with indication of the reimbursement methods that will be carried out in the following 14 days.
The reimbursement of the sum paid for the purchase of the returned products including delivery costs, will be made using the same means of payment that was used for the purchase of the products. If there is no correspondence between the recipient of the products indicated in the order form and those who have paid the amount due for their purchase, the reimbursement of the sums paid in case of exercise of the right of withdrawal will be executed against those who has made the payment.
If the return is not accepted or partially accepted, ONE FOR THE ROAD will notify the User and will provide a refund within the terms and in the manner indicated above, relating only to products accepted, net of delivery costs. The responsibility for the lower reimbursement compared to the amount paid during the purchase is exclusively attributable to the User.
Art. 13 – CUSTOMER ASSISTANCE – COMPLAINTS
Any complaint can be forwarded to ONE FOR THE ROAD by e-mail, by writing to the address [email protected] or by calling 049 – 490 61 92 which is active from Monday to Friday from 9.00 to 18.00, excluding holidays .
Art. 14 – PRIVACY
All personal data of the User registered on the Site will be treated in compliance with the legislation on privacy as better specified in the specific section of the Site.
Art. 15 – GARANZIA LEGALE
ONE FOR THE ROAD recognizes the legal guarantee of conformity on its purchased products.
Art. 16 – APPLICABLE LAW AND SETTLEMENT OF DISPUTES
For matters not provided for in these General Sales Conditions, Italian law applies. In the event of disputes relating to the sale of products through the Site, the parties may resolve disputes through an out-of-court procedure and without resorting to legal action through the European Online Dispute Resolution Platform available at the following link https://webgate.ec.europa.eu/odr/main/?event=main.home.show.
For the purposes of this online dispute resolution procedure and for any communication, please use the email address of ONE FOR THE ROAD che è [email protected]. In the event that the parties are unable to resolve the dispute through the online procedure referred to in the preceding paragraph, the court of the place where the User resides shall be competent, if such place is in Italy. In the event that the consumer resides abroad, the Court of Padua will have exclusive jurisdiction.